Misteaks happen! And when they do, what happens next reveals much about organizational culture. Think back to a recent mistake in your organization. How was it handled? What was communicated —overtly and/or covertly — to everyone else about that mistake? What were the consequences and how did they affect future behavior? Granted, we all make […]
4 Revealing Responses to Mistakes Read More »
What would it be like to have no more bosses at work? To answer that, ask an employee of Zappos. For some time now, the online apparel retailer has been implementing “holacracy.” Holacracy is a management approach in which authority and decision-making are distributed throughout self-organizing teams rather than being vested in a managerial hierarchy.
Holacracy and Hierarchy at Zappos Read More »
“I want to work for a company that embraces servant leadership. How can I find one?” We get asked that question regularly. Unfortunately, there is not yet a definitive list of servant-leader companies. Of course, some companies claim to embrace servant leadership in their value statements. But how do we know if such companies walk
Corporate Social Responsibility and Servant Leadership Read More »
